Ronald McDonald House
Charities of Western Washington & Alaska
Meal Program Supervisor
Reports to:  Eleanor Garrison, Activities Coordinator	
Onsite reports to:  Judy Adams, Manager of Volunteer Services

The Seattle Ronald McDonald House is a home-away-from-home for more than 800 families each year while their seriously ill child receives treatment at Seattle Children’s Hospital.  

The Meal Program Supervisor is responsible for managing the volunteer groups who provide dinner for our families. Preparing dinner for our families is a huge undertaking and involves cooking for a very large number of people.  Combine that with numerous guidelines to follow, the impact of being in the House with families who are under a great deal of stress and children who are seriously ill, and that can be very overwhelming for some groups.

The Meal Program Supervisor is vital to the evening’s success with the goal being to provide a nice meal for our families and a rewarding experience for the group while staying within our preparation and clean up guidelines.  We depend on the Meal Program Supervisor to welcome our groups to the House, direct them through set up, be available to answer questions throughout the evening and to say good-bye and thank the groups at the end of the evening.  

This position requires someone who is mature and confident.  The Meal Program Supervisor must be diplomatic, comfortable giving directions, resourceful, enjoy working with people and have a good sense of humor.   The Meal Program Supervisor has overall responsibility for the kitchen and implementation of food handling guidelines during meals.

Responsibilities include:

Pre-Dinner:
•	Greeting the group & completing forms.
•	Set up – assuring all needed items and spaces are available.
•	Guide the group as needed, assure safe food handling and answer questions. 
	
Dinner:
•	Dinner service begins at 5:00 buffet style. Buffet service continues until at least 6:00, and until families have stopped coming through the buffet line.
•	Sit down and enjoy dinner with the group or families.
•	Advise on refilling dishes and food temperature.

Clean Up:
•	Make certain food storage guidelines are followed and leftovers marked properly.
•	Make sure kitchen is cleaned, all items put away, and garbage emptied as needed.
•	Thank group at end of evening. 

Qualifications/Skills:
•	Friendly, positive and confident, assertive yet diplomatic
•	Good communication skills and ability to give direction
•	Desire to work with people in achieving a goal
•	Dependable and flexible
•	Thoughtful and attentive representative of the Seattle Ronald McDonald House
•	Adhere to all RMH policies and procedures

Compensation:
This is a non-paid position.  RMHC staff will work with interns to meet requirements for class credit.

Hours/days needed:
•	Current available internship is for Fall Quarter of 2009.  (Approx Sept. – Dec.)
•	Time commitment includes two-three nights (3pm-7pm) each week from Sunday-Thursday depending on meal scheduling.  We also have openings for on call for events and weekends.
•	Schedule is flexible and will be set weeks in advance.

Application Process:
•	Please send resume and cover letter to Judy Adams, Manager of Volunteer Services, at judy@rmhcseattle.org.  No calls please.
•	Chosen interns will need to complete a volunteer application packet, which includes a criminal background check.  Must attend orientation and training.


Ellen Sontra, Special Events Associate
 
Ronald McDonald House Charities of Western Washington & Alaska
 
206-838-0629
 
Ellen Sontra 

Ronald McDonald House Charities of Western Washington & Alaska
 
5130 40th Avenue NE
 
Seattle, WA  98105
 
206-838-0629
 
www.rmhcseattle.org